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Terms and conditions

Last updated: September 14, 2024

Welcome to the Website of the Austrian Society and its charitable arm, the Austrian Society Trust Fund.

The Austrian Society and its charitable arm, the Austrian Society Trust Fund (together, the “Austrian Society” or “we”), organize events for the Austrian community in Montréal and surrounding areas, open to Austrians, people of Austrian descent, and all friends of Austria. We communicate information regarding such events, both past and future, as well as other news and other events that may be of interest to the community we serve, which communication is done in various ways such through emails, social media posts, direct messaging, and publishing information on our Website. We refer such activities, collectively and individually as the “Activities”.

By using this Website, by allowing us to communicate with you regarding the Activities, and by participating in our Activities, you agree to the Terms set out in these Terms and Conditions, including with regard to your browsing, purchasing tickets, making donations, and any other interactions with the Website. We refer to our Privacy Policy for the terms governing our collection, use, storage, and disclosure of any Personal Data collected.

Interpretation and definitions

Interpretation

The expressions “such as”, “including” shall always be understood to refer to non-exhaustive lists or examples.

Definitions

For the purposes of these Terms and Conditions:

Governing law

These Terms are governed by and construed in accordance with the laws applicable in the Province of Quebec, Canada.

Purpose of the Website

Our Website is designed to provide information about the Austrian Society including our Activities, such as the Viennese Ball as well as other activities, events, and news that we deem might of interest to you. We also offer an e-commerce component for purchasing tickets to the Ball and other events, as well to accept donations made to the Austrian Society (whether to the Austrian Society or its charitable arm, the Austrian Society Trust Fund). 

Purchase of tickets

The Austrian Society offers information regarding its Activities and ways to participate, including the registration to Activities and the purchase of tickets to Activities, such as the Ball. It is also possible to make donations via our Website (for more details, we refer to the section below “Donations to the Austrian Society”). 

All transactions, purchases, and donations are subject to these Terms, as well as any specific terms and conditions we may set for a particular Activity, and the terms and conditions provided by the payment processor “Zeffy” at the point of sale, or such other payment processor that the Austrian Society may use, in its sole discretion. 

Tickets for our Activities as well as donations are generally non-refundable and non-cancellable. In exceptional circumstances, we may review the situation and, in our discretion, offer a full or partial reimbursement upon a request made to such end by the buyer. Please contact us if you would like to request such a review. Our decision will take into consideration factors such as timing, reason, and any expenses incurred by the Society at such time.

Participation in Activities implies:

We reserve the right to cancel purchased tickets for an event at our discretion for any reason. In the case of a cancellation from our side without justification or serious reason, we will provide a notice to you and a refund. We will not be responsible for any other amount or claim relating to such cancellation.  

Donations to the Austrian Society

The Austrian Society is a non-profit organization and its charitable arm, the Austrian Society Trust Fund is a registered charity and are governed by laws applicable to such types of organizations.

Donations to the Austrian Society, more specifically to its charitable arm, the Austrian Society Trust Fund are eligible for a charitable donation tax receipt if they meet the legal requirements applicable to them.

If you wish to make a donation in kind, please contact us to discuss the donation process. In some cases, a certification of value may be required. A charitable donation tax receipt is available for certain types of donations, and will be issued in such a case for the eligible amount according to the applicable legal rules. 

We appreciate any form of generosity towards the Austrian Society and the causes we support. However, in some circumstances, we may decline a donation for various reasons. We can do so at our discretion. 

Acceptance of a donation does not imply endorsement or agreement with the donor’s views, actions, or other affiliations, nor does it entitle the donor to special status, perks, or privileges within the Austrian Society or for its events, including the Ball, unless expressly provided for by us.

Age restrictions

Our Activities are addressed to adults. Participants may bring their children to certain events, always under their supervision and guardianship. Certain programs we have (such as the Debutante and Cavalier program) are addressed to youth over 16 years old. We do not market our Activities nor transact with children. 

Collection of Personal Data

Our Privacy Policy provides detailed information on how we collect, store, disclose, and use your personal data, including our use of tracking technologies. Our Privacy Policy can be consulted on our Website at https://austriainmontreal.com/privacy.

User conduct

There are no specific rules or guidelines for using our Website beyond those outlined in these Terms. Users agree to use the Website in a lawful and responsible manner, in accordance with all applicable laws and regulations. We reserve the right to enact rules for specific pages without updating these Terms. Any such changes will be displayed prominently on the relevant page.

Dispute resolution

In the event of any disputes or complaints, please contact us directly. We will attempt to resolve issues amicably. Any unresolved dispute would be submitted to the tribunals having jurisdiction thereover in the Province of Quebec, District of Montréal. 

Third-party services

The Society utilizes third-party services, including ‘Google ReCAPTCHA’ for security and human verification, ‘Zeffy’ for transaction processing, and ‘MailChimp’ for email communications. We reserve the right to add or remove third-party services and will update this Policy accordingly. Use of our Website constitutes agreement to the terms and conditions of these third-party services. When you sign up to our mailing list, you agree to MailChimp’s terms and conditions. You can unsubscribe from our mailing list at anytime by clicking the link in any of our emails. When you are redirected to Zeffy (or another payment processing platform we may use) or otherwise interact with their platform through an embedded window on our Website, you will be subject to their terms and conditions, over which we have no control and with regard to which we are not liable in any way.

Intellectual property

All content and materials on the Website, including but not limited to text, images, logos, and design elements, are the exclusive property of the Austrian Society or its service providers and are protected by copyright and other intellectual property laws. Unauthorized use of our intellectual property is prohibited.

Disclaimer

While the Austrian Society strives to maintain accurate and up-to-date information on the Website, it makes no warranties or representations regarding the accuracy, completeness, or timeliness of the content.

Changes to Terms

The Austrian Society reserves the right to modify these Terms at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the Website, your registration at Activities, your participation at Activities all constitute, individually and collectively, your acceptance of the revised Terms. 

Contact us

If you have any questions or concerns about these Terms, you can contact us:

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